4TechnologyGroup is a group of communication and AI companies. We develop innovative communication and customer service solution for enterprise customers in Europe.
Introduction of MRF based cognitive voice services enabling a new generation of voice centered applications.
Introducing the first omni-channel conversational AI solution in German.
Introduction of the Unified Desktop based on the new general UX platform PC-Web.
Joining 4TechnologyGroup providing advanced AI text processing and dialog capabilities.
Being awarded the trusted Cloud Seal of approval from the secure cloud initiative.
Joining 4TechnologyGroup providing advanced conferencing, voice and media processing to be part of the omni-channel enterprise communication platform.
parlamind sends first fully automated email answer to service an incoming request.
Parlamind starts as a company for automating email processing in customer service applications.
Combing voice and non-voice channels into a full service high availability Omni-Channel cloud contact center suite.
Introducing Media Resource Function (MRF), a MicroTCA-based high availability session border controller/media gateway combination.
The communication business of disy Informationssysteme GmbH becomes Lindenbaum GmbH.
Introducing first cloud base dialer for contact centers.
Overall winner of the Innovationspreis Mittelstand for disy Ready Audio Conference (RAC).
Deutsche Telekom chooses disy Ready Audio Conference (RAC) as their network integrated conferencing platform.
Introduction of the first cloud based ACD for Contact Center using the software as a service (Saas) delivery model.
Introducing first web-supported conferencing system based on JTAPI.
4Com introduces its UNIX based TeamStar platform for voice and call processing. It is used as the during the UEFA Cup 1996.
disy Informationssysteme GmbH (the precurser of Lindenbaum) founded in Karlsruhe.
4Com GmbH starts as small development company for voice processing systems in Hannover. Building early IVR systems based on components from suppliers like NMS, VPC and Dialogic.