About us

4TechnologyGroup is a group of communication and AI companies. We develop innovative communication and customer service solution for enterprise customers in Europe.

As a group we improve the ability of your customer service to communicate on multiple channels while being consistent and providing relevant information in real time. We boost process efficiency through self-learning technologies and create meaningful autonomous dialogs with your customers.
  • More than a 1000 enterprise and business customers
  • Processing millions of interactions per month
  • Proven communication technology expertise
  • Strong research & development focus
  • Innovation driven engineering culture
  • Developed and hosted in Germany
  • Operating our own infrastructure
  • Strategic carrier partnerships
  • Completely Independent
  • Privately owned

  • 2019

    Lindenbaum

    Introduction of MRF based cognitive voice services enabling a new generation of voice centered applications.

  • 2019

    parlamind

    Introducing the first omni-channel conversational AI solution in German.

  • 2018

    4Com

    Introduction of the Unified Desktop based on the new general UX platform PC-Web.

  • 2018

    Parlamind

    Joining 4TechnologyGroup providing advanced AI text processing and dialog capabilities.

  • 2017

    4Com

    Being awarded the trusted Cloud Seal of approval from the secure cloud initiative.

  • 2017

    Lindenbaum

    Joining 4TechnologyGroup providing advanced conferencing, voice and media processing to be part of the omni-channel enterprise communication platform.

  • 2017

    parlamind

    parlamind sends first fully automated email answer to service an incoming request.

  • 2015

    parlamind

    Parlamind starts as a company for automating email processing in customer service applications.

  • 2014

    4Com

    Combing voice and non-voice channels into a full service high availability Omni-Channel cloud contact center suite.

  • 2012

    Lindenbaum

    Introducing Media Resource Function (MRF), a MicroTCA-based high availability session border controller/media gateway combination.

  • 2009

    Lindenbaum

    The communication business of disy Informationssysteme GmbH becomes Lindenbaum GmbH.

  • 2006

    4Com

    Introducing first cloud base dialer for contact centers.

  • 2006

    Lindenbaum

    Overall winner of the Innovationspreis Mittelstand for disy Ready Audio Conference (RAC).

  • 2004

    Lindenbaum

    Deutsche Telekom chooses disy Ready Audio Conference (RAC) as their network integrated conferencing platform.

  • 2003

    4Com

    Introduction of the first cloud based ACD for Contact Center using the software as a service (Saas) delivery model.

  • 2000

    Lindenbaum

    Introducing first web-supported conferencing system based on JTAPI.

  • 1996

    4Com

    4Com introduces its UNIX based TeamStar platform for voice and call processing. It is used as the during the UEFA Cup 1996.

  • 1997

    Lindenbaum

    disy Informationssysteme GmbH (the precurser of Lindenbaum) founded in Karlsruhe.

  • 1994

    4Com

    4Com GmbH starts as small development company for voice processing systems in Hannover. Building early IVR systems based on components from suppliers like NMS, VPC and Dialogic.